Privacy Policy

This Policy

This policy delineates the processes we adhere to in gathering, processing, storing, and safeguarding our users' personal information. It offers directives for the responsibilities and commitments of users, the website, and its owners. We urge users to carefully read this privacy statement to comprehend our protocols regarding their personal information and the potential uses of their data.
This privacy statement applies to every visitor on our website and should be reviewed alongside our website content. By visiting or using our website or services in any way, you acknowledge that you agree to the practices and policies detailed in this privacy statement.

Collection of Personal Data

This privacy policy pertains to the information gathered by Bzone from or about our customers through the methods outlined below. We might merge data collected from one source (such as a Bzone website) with information obtained from another method (such as a Bzone event). This consolidation enables us to develop a comprehensive understanding of our customers, enabling us to enhance our services with greater personalization. Please be aware that not all the methods mentioned below may be applicable to your situation.

Bzone gathers certain personal information from you when you interact with our website. This information is collected when you make a purchase, subscribe to our newsletter, create an account, or reach out to us for assistance. We request details such as your first name, delivery address, email address, and location (country). You provide this information voluntarily, and we solely utilize it to deliver our products and services.

During your visit to our website and while completing transactions, we may collect additional information about you. If such information is necessary, we will inform you on our website. Additionally, we automatically gather your log information, including your IP address, browsing data, and device details.

Use of Personal Data

Bzone will utilize your information to enrich your overall experience, ensure the smooth processing and delivery of your purchases, and communicate with you if you have opted for our newsletters. Additionally, we will use your information to deliver our products and services, facilitate transactions, identify you, and authenticate your details. Furthermore, we employ this data to enhance and personalize our services, offer customer support, conduct research, and manage your account effectively.

Legal bases for Processing

We Process your personal data to meet our contractual commitments to you. However, for activities like newsletter subscriptions, we rely on your consent to process your personal information. If we require any extra details, such as for marketing purposes, we will seek your consent directly or provide an option to decline or opt-out. If you wish to withdraw your consent for processing your personal information (after giving consent), you can do so by leaving a message via our 'Contact Us' section at any time.

Storage of Personal Data

We implement robust security measures to safeguard the storage of your personal information. The data you provide us is stored to fulfill your orders, and we may retain this information to comply with legal obligations, such as tax laws. Once the personal information is no longer necessary for providing our services to you, we will promptly delete it.

Disclosure of Personal Data to third parties

We may disclose your information to third-party suppliers who work on our behalf and require access to your data for tasks such as billing and payment processing, order fulfillment, and customer service. These providers are meticulously chosen, and we establish appropriate data processing agreements to ensure that your personal information is used only as necessary to provide services to Bzone.

It's important to note that each third-party supplier associated with us operates under their own privacy terms and terms of service, governing the personal information you provide for completing your transaction. Once you navigate away from our website, our policies cease to apply. We strongly advise you to review the privacy policies of these third-party companies to understand their procedures and how they handle your information.

Payment information

This comprises any information you provide for a purchase, such as your credit card details (cardholder name, card number, expiration date, etc.), gift card information, checks, or other available forms of payment. It also encompasses the billing name and address linked to your chosen payment method. Please note that we only collect payment information for actual purchases.
In case you create an account with us, your payment details, alongside your purchase history and related preferences, may be stored within your account profile. If you wish to review or modify this information, you can access the relevant 'My Account' section on our site or reach out to our Customer Service team.

Use of Cookies

Our website utilizes cookies to identify your computer and distinguish you from other users. Bzone employs cookies to enhance your browsing experience

Your legal rights

You have specific rights concerning your personal information, including the right to access the data we have about you, correct any inaccuracies, request restrictions on data processing, delete your data, object to processing, or request data portability. If you wish to exercise any of these rights, please contact us.
External Links
Our website may feature links to and from other websites. Although we take utmost care to include safe, high-quality, and relevant links, we cannot guarantee or verify the content of external websites. When you use these external links, you do so at your own risk, and we advise exercising appropriate caution. We hold no responsibility or liability for any damages or consequences resulting from visiting linked websites.

When you use our website, you (the visitor) consent to third parties processing your IP address to determine your location for currency conversion purposes. Additionally, you agree to have that currency stored in a session cookie in your browser, which is a temporary cookie automatically removed when you close your browser. We employ this process to ensure the selected currency remains consistent while browsing our website, enabling prices to be displayed in your local currency.

Data Security

Safeguarding your personal and sensitive information is our top priority. We ensure your data's security through appropriate precautions and by adhering to industry standards, both during transmission and upon receipt. Specifically, we encrypt all sensitive information, such as card details entered on our registration form, using secure socket layer technology (TLS). We strictly follow industry standards to prevent loss, disclosure, unauthorized access, alteration, destruction, or misuse of your personal information.
It's important to note that while we employ commercially acceptable means to protect your personal information, no method of information transmission over the Internet or electronic storage is entirely foolproof. We strive for the utmost security, but we cannot guarantee absolute protection. If you have any inquiries about our website's security, please don't hesitate to contact us; we're here to assist you.

Email & SMS Newsletter

Our website operates an email and SMS newsletter program, designed to inform our subscribers about the products and services we offer. We collect customer information with their explicit consent. Should you no longer wish to receive our newsletter, you have the freedom to unsubscribe at any time.

Subscriptions are handled securely in full compliance with relevant laws, legislation, and regulations. We do not share any of your personal details with third parties. Email and SMS newsletters sent out by our website or its owners may contain tracking facilities embedded within the content. Subscriber activities, such as opening emails, forwarding emails, clicking on links, as well as the times, dates, and frequency of these activities, are tracked and stored in a database for future analysis and evaluation. We utilize this data to refine future email and SMS newsletters, ensuring we provide you with more relevant content based on your interactions.

Our subscribers have the option to unsubscribe at any time through our automated system, the details of which are provided in the footer of each email newsletter. In case the automated un-subscription system is unavailable, we offer clear instructions to guide you through the process, ensuring you can successfully unsubscribe from our email and SMS newsletters.

Changes to our privacy statement

Bzone retains the right to modify our Privacy Statement and Cookie Policy at any time, with updated terms posted on our website. In the case of substantial changes, we will notify you here or on our homepage to ensure your awareness of our policies. These revisions become effective immediately upon posting on this page. We encourage you to regularly read this Privacy Statement to maintain a comprehensive understanding of our procedures

Contact Us

We are always available to assist you. If you have any questions regarding our Privacy and Cookies Policy or the practices mentioned within it, feel free to contact us anytime.